AI-Powered Insights: Transforming Literature Review and Analysis to Ensure Business Resilience in Higher Education

Session Description

This presentation explores how artificial intelligence (AI) can revolutionize the consolidation and analysis of academic and higher-education-based literature to advance research and practice in business resilience. With the accelerating pace of technological change and the growing need for data-driven decision making, AI tools offer opportunities to synthesize vast amounts of data and information, identify emerging themes, and generate actionable business insights. This approach not only enhances scholarly productivity but also equips administrators, educators, and students with the knowledge needed to adapt to evolving challenges in higher education and the business world.

Presenter(s)

Audrey Butlett-Swenson
Walden University
Minneapolis, MN, USA

I'm a digital librarian and IT developer with a passion for connecting people to information through both technology and teaching. I currently work as a Doctoral Librarian at Walden University, where I support students and faculty with research, deliver information literacy instruction, and collaborate on projects focused on AI and interactive learning tools.

Previously, I served as a Liaison Librarian and Instruction Coordinator, leading efforts to redesign instructional content and subject pages with accessibility, usability, and student success in mind. I also have experience as an IT System Developer at Lakewinds Coop, where I managed web development, built SQL reports, and worked with tools like PHP, JavaScript, SQL, and WordPress to improve digital infrastructure and user experience.

I hold an ALA-accredited Master of Library and Information Science with an emphasis in Digital and Special Libraries, an AAS in .NET Development, and a BA in Studio Art with a minor in History from the University of Wyoming. My work is driven by curiosity, creativity, and a desire to build systems and experiences that help people learn, explore, and thrive.


Dr. Janice Garfield
Walden University, Faculty Emerita
Lynchburg, VA, USA

After 18 years as a member of the faculty in Walden University’s Doctor of Business Administration (DBA) program, I have recently been granted emerita status! In addition to continuing to contribute to Walden’s DBA Baldrige-based consulting capstone, I am currently consulting with organizations in the higher education sector. I also serve as a member of the peer review corps for the Higher Learning Commission as a member of a specialized corps for change-of-control situations.

I have been a Baldrige examiner since 2007 and currently serve as a master examiner. I chaired the board of the U.S. Senate Productivity and Quality Award (SPQA)--the Baldrige program for Virginia and the District of Columbia.

In my consulting role, I work primarily in leadership, governance, and strategic planning. I also help institutions identify meaningful and relevant outcome measures.

Collaborating with AI is a crucial skill in my ongoing research and consulting role, through which I help individuals and organizations prepare for uncertain and unprecedented futures.

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